Hi Parents/Guardians,

Here is a message from the CBE regarding technical assistance for remote learning:

Technical Assistance Now Available for Ongoing Learning
The CBE can now assist parents and students with technical issues that arise while continuing ongoing learning. Parents of kindergarten to Grade 9 students or students in Grades 10-12 can call or email requests for assistance with CBE supported technology.
Visit Technical Support for Students & Parents and choose “Support for G Suite" or “Support for Brightspace" for more information. This service is a temporary service available during the COVID-19 pandemic. Hours of operation will be Monday – Friday, 8:30 AM – 4:30 PM (excluding statutory holidays).

Please have the following information accessible when you call:
  • Student ID number
  • Student Email address
  • Student Password (we will not ask you for your password, but you must be able to enter it)
Contact information:
Phone: 403-817-7996
Email: ParentTechnicalSupport@cbe.ab.ca

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